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Principal Software Consultant

Job Locations FR-Rungis CEDEX 1
Req# ID
2024-11519
# of Openings
1
Job Posting Category
Customer Support/Technical
Travel %
0
Job Location : Location
FR-Rungis CEDEX 1

Responsibilities

Hexagon’s Asset Lifecycle Intelligence division(Hexagon) is seeking a Principal Software Consultant.

 

As an Analysis Senior Software Consultant in support, you will be responsible for supporting Hexagon customers that use PIPESTRESS (PepS) product. Additionally, you will have to learn PIPESTRESS (PepS) as a Trainer and provide internal and external pieces of training as required globally. We have pressure vessel, tank, and structure analysis software that you could become familiar with. Hexagon Analysis software products are leaders in the industry and have thousands of users around the world. Your passion for helping users is key as expectations for addressing their issues promptly are important to leave them with a positive customer experience.

 

Support Engineers for our Pipe stress software(s) are typically Mechanical engineers with field experience. A typical workday will include troubleshooting and resolving technically complex customer issues, documenting software enhancements to improve user workflows, answering users' questions from their pipe stress analysis, and developing technical documents.

 

Will perform reasonably related duties. The Company reserves the right to change duties at any time.

 

 

  • Frequently interacting with customers.
  • Mentorship of less experienced support analysts.
  • Learn PIPESTRESS (PepS) as a Trainer.
  • Prepare content/videos for internal and external pieces of training.
  • Solutions to meet the technological needs of support analysts and users.
  • Troubleshoots and resolves technically complex support issues.
  • Possesses in-depth knowledge of ASME and other international codes & standards.
  • Interacts with solution development and product ownership teams to give feedback, document design issues, and investigate problems.
  • Work as a 2nd level support and deal with escalations from external resellers.
  • Possesses in-depth knowledge of the organization's products and/or services.
  • Prepares knowledge-based technical articles.

Qualifications

  • Bachelor’s degree in mechanical engineering with appropriate experience in piping design and stress analysis.
  • 7+ years of field experience in the design and analysis of process and/or power piping systems.
  • Experience with PIPESTRESS (PepS) is mandatory.
  • Nuclear Industry knowledge/experience is preferred.
  • Working knowledge and experience with ASME Section III analysis including subsections NB, NC & ND.
  • ASME Section III Class 1 experience.
  • Experience with CAESAR II, AutoPipe, Rohor2, TRIFLEX, or similar Pipe Stress Analysis software is a plus but not required.
  • Experience using other Analysis software such as GT STRUDL, STAAD, PV Elite, or COMPRESS is a plus but not required.
  • A master’s degree and/or professional registration are a plus but not required.
  • Strong oral and written communication skills are required.

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About Hexagon
Hexagon is a global leader in digital reality solutions, combining sensor, software and autonomous technologies. We are putting data to work to boost efficiency, productivity, quality and safety across industrial, manufacturing, infrastructure, public sector, and mobility applications.

Hexagon’s Asset Lifecycle Intelligence division helps clients design, construct, and operate more profitable, safe, and sustainable industrial facilities. We empower customers to unlock data, accelerate industrial project modernization and digital maturity, increase productivity, and move the sustainability needle.

Our technologies help produce actionable insights that enable better decision-making and intelligence across the asset lifecycle of industrial projects, leading to improvements in safety, quality, efficiency, and productivity, which contribute to Economic and Environmental Sustainability.

Hexagon (Nasdaq Stockholm: HEXA B) has approximately 23,000 employees in 50 countries and net sales of approximately 4.6bn EUR. Learn more at hexagon.com and follow us @HexagonAB.

Diversity Statement
At Hexagon, we believe that diverse and inclusive teams are critical to the success of our people and our business. Everyone is welcome—as an inclusive workplace, we do not discriminate. In fact, we embrace differences and are fully committed to creating equal opportunities, an inclusive environment, and fairness for all.

Respect is the cornerstone of how we operate, so speak up and be yourself. You are valued here.

Employee Value Proposition
At Hexagon, if you can see it, you can do it. Hexagon’s Asset Lifecycle Intelligence division puts their trust in you so that you can bring your ideas to life. We have emerged as one of the most engaged and enabled workplaces*. We are committed to creating an environment that is truly supportive by providing the resources you need to fully support your ambitions, no matter who you are or where you are in the world.

* In the recently concluded workplace effectiveness survey by Korn Ferry, a global HR advisory firm, Hexagon, Asset Lifecycle Intelligence division has emerged as one of the most Engaged and Enabled workplaces, when compared to similar organizations that Korn Ferry partners with.